Urgent Help Needed: Amazon Suspended My Account Over Inauthentic Complaint - Can I Use Alibaba Invoices?

[bee300]

Help needed!!!
Amazon has suspended my account without any prior warning.
I've total three listings. I've got inauthentic complaint on one of my listing.
Amazon is asking for invoices.
The problem is I've sourced all of the products from Alibaba.
Does Amazon accept invoices from AliBaba?
What can be done now?
Business model OA, market USA.
Account is made up on Pakistani details, almost 7 months old.
Kindly guide.
Thank you.

 

[airborne23]

Inauthenticity ka case ha

 

[airborne23]

Kn si market ha..?

 

[airborne23]

I solve this issues

 

[jtmtet]

Yes I can help please in inbox and share your last notification please

 

[bee300]

Dear @jtmtet this is the notification,
Amazon have asked INVOICE of a single ASIN right now.

 

[jtmtet]

@bee300 Inox me

 

[rapidman11]

I can solve this

 

[bee300]

@rapidman11 what's the probability of getting it solved successfully?

 

[sarah999]

@manojnmbs

 

[manojnmbs]

@sarah999 Yes, how can I help you dear?

 

[antonthea]

It's totally your fault. OA doesn't mean you source products from Alibaba

 

[bee300]

@antonthea I know brother, I've learned it the hard way. But what's the solution now?
Can you guide?

 

[justwait]

Its an issue of Inauthentic product Amazon is demanding invoices from you to verify Authenticity of product and supplier also so you don't need to worry about it just Chek inbox for guaranteed and authentic solution dear

 

[justwait]

Just Chek inbox

 

[unspokenexpression]

Dear if you are doing wholesale or OA it's mean you are selling un authentic products if u restore your account avoid such practice and source only from specific brand or it's authorized distributor

 

[bee300]

@unspokenexpression i will definitely go for authorized distributor, once I get it restored.
But question remains same how to get started?

 

[unspokenexpression]

@bee300 hire someone expert in restore account and no doubt now market is very competitive in WS and OA but plan your long term stretchy and avoid such kind of foolish short cuts. I am sure this Alibaba sourcing advised by so called Experts. Just focus on your plan.

 

[bee300]

@unspokenexpression haha yes i actually hired a "expert" team for sourcing and they came up with this.

 

[unspokenexpression]

@bee300 I have experience with such kind of dirty fishes... Lot of time advised me and try to convince but Alhamdulliah remain safe and now my accounts are in good sales volume