Hello,
I understand your concern regarding the hijacking of your listing on Amazon. Dealing with hijackers can be a frustrating and challenging task, but there are steps you can take to address this issue.
Firstly, it's important to gather evidence to support your claim that you are the rightful owner of the listing. This can include invoices, product images, packaging information, and any other documents that can prove your ownership.
Next, you can report the hijackers to Amazon by submitting a support ticket through Seller Central. Provide all the necessary information and evidence to support your claim, and clearly state that your listing has been hijacked. Amazon will then review your case and take appropriate action if they find your claim valid.
To update your generic listing with your registered brand name, you will need to go through the Brand Registry process. This will enable you to have control over your listings and prevent unauthorized sellers from hijacking them. Apply for Brand Registry through Seller Central and follow the guidelines provided.
For expert assistance, I recommend reaching out to an Amazon consultancy or agency that specializes in brand protection and hijacker removal. They have experience dealing with such issues and can provide you with personalized guidance to resolve the situation effectively.
Remember to stay persistent and proactive in your efforts to protect your brand and listings on Amazon. Good luck!